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NIOA President Judy Pal

Welcome to the website of the National Information Officers Association.

The NIOA is an organization dedicated to public information professionals from local, county, state and federal public safety agencies, health departments, medical transport companies, hospitals and other government agencies and organizations that are involved in public safety and emergency response.

Today, with the public and media’s enormous hunger for information, the role of the NIOA as a support and training association for communications professionals across North America has expanded and evolved. From humble beginnings, the association has grown to cover the United States and Canada, even Australia and the Cayman Islands. Today we are more than 500 members strong – and are dedicated to the unique needs of emergency and first-response communicators.

The NIOA prides itself on being an outstanding resource for members and hosts an excellent training conference each year. The conference gives members the opportunity to learn from some of the best in the business and perhaps more important, network with colleagues and peers close-by, across the country – or in some cases – around the world. Our membership is divided by FEMA Region (see geographic region), so members in each region are likely to work together in the event of an emergency.

Our annual training conference is tailored specifically to the needs of public information officers in the fields of emergency services and government front-line spokespersons. Our topics of discussion revolve around current events, many involving large-scale media coverage, from the past year. In 2007, our conference featured speakers who were key communicators during the Virginia Tech tragedy and Amish school shootings in Pennsylvania. They shared their experiences, best practices and ‘lessons learned’ with conference attendees. We also provide professional development opportunities to help members hone their skills. Recent presentations have included how to conduct a citizen’s academy, marketing your agency, internal and external communications and, of course, crisis communications. In addition, each year the NIOA offers a basic and advanced PIO class – a great perk for those who have not received formal training, or those who want to pick up a few more tips – and it’s offered free of charge for those attending the conference.

Throughout the year, members are kept abreast of relevant and topical information through the NIOA bi-monthly newsletter. This newsletter includes timely articles, briefs about recent legal rulings that may affect you or your agency, items on best practices, and even a section where we turn the spotlight on the media.

The NIOA is an organization tailored to meet the unique needs of the communicator that the public depends upon during times of crisis. No matter what level of expertise, any PIO can benefit from the networking opportunities and wealth of information the NIOA provides its members. For more information about our conference, joining the association or about what we do, please don’t hesitate to contact a member of our Board, the Past President’s Council, or our webmaster.

Yours in service,


Judy Pal
President, NIOA
Public Affairs Manager
Savannah Chatham Metro Police Department
 

 

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